How it Works | Best Medical Alert Systems In Canada

Setting Up Your New Emergency Alert Device

Watch instructional videos below on how to set up and use your new PulseAlert device.

Two fall detection smartwatches, one with a black band and the other with a brown leather band.

ProtectWell Active™ Smartwatch

An elegantly designed, durable smartwatch with step counting, heart rate monitoring and 24/7 access to help. Confidence and peace of mind for those who are active outside of the home.

Complete protection wherever you are, right from your wrist! 24/7 access to help, GPS locating and Automatic Fall Detection.

Location tracking with built-in GPS so you receive help at your precise location.

Built-in two-way speaker so you’ll be able to communicate with a highly trained operator directly through the device.

Step counter that keeps track of your step goals throughout the day and heart rate sensors that let you know when to need to take it easy.

Water resistant up to 1 meter in water for 30mins. Wash your hands, wear it in the shower or go out in the rain with it, no problem!

A base unit with a help button, as well as a pendant with a help button, for an emergency medical alert system.

ProtectWell Home™

An emergency alert base station with wireless access to 24/7 help, anywhere in your home. Feel safe at home with added peace of mind that help is always just a button press away.

2,000-ft. wireless button-to-base station protection range. So you’ll have access to help throughout your entire home and surrounding property.

Small, lightweight and waterproof help button worn as a lanyard, bracelet or jewellery piece.

Your base station has a built-in speaker with adjustable volume allowing for loud and clear communication between you and our emergency monitoring center.

Waterproof help button so you can wear it where 80% of falls happen, on slippery surfaces; getting in/out of the bath.