As the only portable medical alert device with both GPS and WiFi location technologies, ProtectWell On-The-Go™ provides the most advanced protection at home and on-the-go. Not only does it have the longest battery life of any mobile system, but this lightweight alert device can also come equipped with the most accurate fall alert technology, meaning you will always be able to receive help when you need it most.
Continue Living Life To The Fullest With Our All-In-One Wearable Device
With automatic fall detection and built-in GPS with WiFi, no matter where you are you will still have access to 24/7 help should you experience a fall or need medical assistance.
24/7 Access To Help
Once you activate your emergency alert device, you’ll be connected to our Canadian-based, English speaking, professionally trained operators at our 24/7 monitoring center.
Location Tracking With Built-In GPS
The only portable emergency alert device with both location technologies — receive help at your location with the press of a button.
Clear, 2-Way Communication
With a built-in, two-way speaker, you’ll be able to communicate with a highly trained operator directly through the device.
Reliable AT&T Cellular Included
ProtectWell On-The-Go™ provides wireless, round-the-clock access to our emergency alert monitoring center with an included AT&T cellular service subscription.
Three Steps For Getting Help Fast
Help Couldn't Come Easier
Press the Help Button to speak to our 24/7 Emergency Monitors. Optional Fall Detection can also automatically call for you.
Request Any Type of Help
We can dispatch the police, fire department, EMTs, or your loved ones on your behalf.
Fast, Reliable Peace of Mind
You are not alone. 24-hour monitoring with our Canadian-based, English speaking emergency operators keeps you connected until the right kind of help arrives.
You're One Call Away From Safe Independent Living
Speak with one of our Life Safety Consultants to help you choose which device and protection plan is best for your needs and lifestyle.
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Powered by 4G LTE Smart/Voice Assist technology, Mobile 2.0 is our sleekest, most powerful, well-connected device to date!
Enjoy Our Fastest Speed Yet
Mobile 2.0 is connected anywhere with cellular service it even features advanced location monitoring that uses 40 LTE, WIFI & OPS to ensure our best ever connection speed.
Embrace Voice Assist Technology
Activate self-testing and spoken reports about your device status with the simple press of a button Smart/serves as a 1-stop hub for essential device information.
Your package will come with a handy user manual in addition to the following:
Have A Question? Check These Answers.
Yes. Using the emergency alert system’s GPS and WiFi capabilities*, our highly-certified emergency operators can always send immediate help, whether you’re at home or on-the-go. Should you ever experience an emergency or a fall, alert our monitoring center with just the push of a button.
*Coverage is subject to environment, equipment condition, and portable device location.
Yes. This emergency alert system with a speaker in the pendant enables you to speak with an operator directly through the device. If you are unable to speak with our operators, they will use the devices GPS and WiFi capabilities to send help to your exact location.
No. Thanks to the ProtectWell On-The-Go™ device’s WiFi capabilities, our emergency operators can detect WiFi hotspots around you, enabling them to accurately pinpoint your location even faster in an emergency.
No. There are no additional fees for when the ProtectWell On-The-Go™ uses available cellular networks to connect you to our monitoring center.
Helpful for those who want an extra layer of protection or are at risk of a heart attack, stroke, epilepsy, or diabetic shock, this emergency alert system can come equipped with fall detection. This means it will automatically contact our monitoring center through a cellular network should you fall while you’re at home or on-the-go. Although the ProtectWell On-The-Go™ does not automatically come with fall detection, the device’s fall alert capabilities can be activated for just $4/month, so you can enjoy the most comprehensive protection everywhere you go.
*Fall Detection does not detect 100% of falls. If Customer is able, Customer should press the help button in the event of an emergency. The 911 emergency services line is an alternative to the System and the Services. Fall Detection must be worn around the neck to allow for adequate detection of falls.
Yes. If you’re moving, going on vacation, or visiting family and friends anywhere within Canada, you can take the ProtectWell On-The-Go™ with you. Simply notify our Customer Care Team so we can update your account and ensure that help is sent to your new location.
Yes. The ProtectWell On-The-Go™ device is highly water-resistant so you can contact our monitoring center from anywhere – even if you’re in the shower or out in the rain.
Since the ProtectWell On-The-Go™ has the longest battery life of any portable emergency alert device, you won’t have to worry about charging your device for up to 3 days. Not only will you be notified by a flashing red light when the device’s battery is low, but the device becomes fully charged in just 3 hours, so you can get back to doing what you love in no time.
Speak With One Of Our Experts
Our Life Safety Consultants are standing by to assist with customizing a protection plan to fit your specific needs.